At Naturoma, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, shop with us, or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information – such as your name, email address, phone number, and shipping/billing addresses.
- Payment Details – processed securely through third-party payment gateways. We do not store your full credit card information.
- Account Data – if you create an account, we store your username, order history, and preferences.
- Device & Usage Data – including your IP address, browser type, location data, and pages viewed (collected via cookies and analytics tools).
2. How We Use Your Information
We use your personal data to:
- Process and fulfill orders
- Provide customer support
- Send order updates and promotions (only with your consent)
- Improve website performance and user experience
- Prevent fraud and ensure security
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties only as necessary, including:
- Payment processors (e.g., Stripe, )
- Shipping and courier services
- Website hosting and email services
All third parties are required to protect your information in accordance with privacy regulations.
4. Data Security
We take reasonable precautions to protect your data:
- SSL encryption on our website
- Secure payment processing
- Limited access to sensitive information
However, no internet transmission is completely secure. You use the website at your own risk.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt out of marketing emails at any time
To make any requests, contact us at [Insert Contact Email].
6. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings in your browser at any time.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies before submitting personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9.Contact Us
We’re here to help! Whether you have a question about our products, your order, or anything else, feel free to reach out.
First One Australia Pty Ltd
Main Office:
17–23 Chadderton St
Lansvale NSW 2166
Australia
Phone: +61 2 9723 8820
Fax: +61 2 9727 2533
You can also contact us via our online form or email, and we’ll get back to you as soon as possible.